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Mobile App · Healthcare
A booking app built for grandmothers
Client · Marudham WellnessYear · 2024Duration · 4 months
The Problem
65% of the clinic's patients were over 55. The competitor's app had a 1.8★ rating, almost entirely about font size and confusing flows.
Our Approach
- 01Conducted accessibility research with 22 patients aged 55–82
- 02Designed a high-contrast, large-type interface in Tamil and English
- 03Added voice intake for symptoms and a single-button refill flow